Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via UPS with tracking and drop-off without signature. If you prefer delivery by UPS Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

RETURN POLICY

Returns accepted 14 days from date of shipment ONLY if the container has not been opened and the labeling & packaging is in its original condition. If the container has been opened then that will exempt it from being returned. All returns must be authorized by UV Photographics. There is a 25% restocking fee for all returns plus the price for the return shipping charges. We will be happy to answer any questions regarding our products prior to ordering to prevent a return situation for you.

If order is broken, please call or e-mail for further instructions.